Terms Of Conditions

Terms of Service

Last Updated: 08/06/2026

These Terms & Conditions ("Terms") govern your access to and use of the website, services, messaging programs, and communications operated by Hawthorne Automotive ("Hawthorne Automotive," "we," "our," or "us").

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Legal Business Identity

Business Name:

Hawthorne Automotive

All communications, website content, and messaging programs are operated under this business name.

2. Services Overview

Hawthorne Automotive provides professional automotive repair and maintenance services, including but not limited to:

Engine diagnostics and repair

Brake service and repair

Oil changes and routine maintenance

Suspension and steering repair

Heating and air conditioning service

Transmission and drivetrain services

Electrical diagnostics and repair

Tire services and wheel balancing

Vehicle inspections

General automotive repair and maintenance

All services are provided for lawful purposes and are subject to vehicle condition, parts availability, and technician scheduling.

3. Eligibility

You must:

Be at least 18 years of age or have permission from a parent or legal guardian.

Be legally capable of entering into binding agreements.

Use our website and services only for lawful purposes.

4. SMS Messaging Program

4.1 Program Description

If you choose to receive text messages from Hawthorne Automotive, we may send SMS messages regarding:

Appointment confirmations

Appointment reminders

Vehicle repair updates

Responses to customer inquiries

Estimate follow-ups

We do not send unsolicited marketing text messages.

4.2 Consent

By submitting your phone number and providing consent, you agree to receive text messages related to your interaction with Hawthorne Automotive.

Consent is not a condition of purchase.

4.3 Message Frequency

Message frequency varies depending on your appointments and requested services.

4.4 Message & Data Rates

Message and data rates may apply. Contact your wireless carrier for details regarding your mobile plan.

4.5 STOP Instructions

You may opt out at any time by replying STOP.

After opting out, you will receive one confirmation message and no additional SMS messages unless you opt in again.

4.6 HELP Instructions

Reply HELP for assistance or contact us directly:

Phone: (706) 548-4943

4.7 Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

5. User Responsibilities

You agree to:

Provide accurate information.

Own or have permission to provide any contact information submitted.

Use our website lawfully.

Comply with all applicable laws.

6. Data Sharing Restriction

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers solely for customer support or operational purposes. SMS opt-in information and consent will never be sold or shared with third parties for marketing purposes.

7. Third-Party Services

Our website may integrate with third-party providers including:

Website hosting providers

Payment processors

Messaging providers

Analytics services

Google Maps

Use of these third-party services is subject to their own policies and terms.

8. Intellectual Property

All website content, graphics, logos, photographs, branding, text, and other materials are the property of Hawthorne Automotive unless otherwise noted.

No content may be copied, reproduced, distributed, or modified without prior written permission.

9. Service Limitations

We strive to provide high-quality automotive repair and maintenance services but cannot guarantee the availability of every part, manufacturer component, or aftermarket product.

Repair estimates are based on information available at the time of inspection and may change if additional issues are discovered during service.

Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

10. Termination

We reserve the right to refuse or discontinue service for unlawful activity, abusive conduct, fraud, safety concerns, or violations of these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Hawthorne Automotive shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

12. Indemnification

You agree to indemnify and hold Hawthorne Automotive harmless from claims, damages, losses, liabilities, and expenses arising from your misuse of our website or services or your violation of these Terms.

13. Privacy Policy

Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms periodically. Changes become effective upon posting to this website with a revised "Last Updated" date.

Your continued use of the website or services constitutes acceptance of any revised Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of Georgia without regard to its conflict of law principles.

16. Contact Information

Hawthorne Automotive

475 Hawthorne Ave
Athens, GA 30606

Phone: (706) 548-4943

Website: https://hawthorneautomotivega.com

Email: (Replace with your business email address.)